Aries Pro Solutions - Videolink is a fully-equipped and authorized repair centre, offering expert repair services for all NewTek and Vizrt products, including both current and legacy TriCaster live production systems, 3Play replay systems, and a wide array of other NewTek and Vizrt equipment. Conveniently located in Canada, we are proud to be the only authorized repair and parts center for NewTek and Vizrt in the country, providing exclusive access to genuine parts and certified repair services.
We specialize in comprehensive repairs and maintenance services for all TriCaster and 3Play models, ensuring your production systems are up and running efficiently with minimal downtime. Our team consists of highly-trained and certified technicians who possess the expertise to handle both hardware repairs and software/firmware updates to restore your equipment to its optimal performance.
TriCaster Systems We Repair:
We offer repairs for a wide range of TriCaster models, including:
- TriCaster TC1
- TriCaster TC410
- TriCaster TC410P
- TriCaster TC2 Elite
- TriCaster TC455
- TriCaster TC460
- TriCaster TC8000
- TriCaster TC855
- TriCaster TC860
- TriCaster TC Mini Series, including:
3Play Replay Systems We Repair:
In addition to TriCaster systems, we also provide repair services for NewTek's 3Play replay systems, which are essential for live sports and broadcast productions. We repair:
- 3Play Mini
- 3Play 425
- 3Play 4800
- 3Play 3P1
- 3Play 3P2
Comprehensive Control Surface Repairs:
Our repair center is also equipped to handle repairs for TriCaster control surfaces, addressing all aspects of the control surface from:
- Mainboards
- Power supplies
- Ethernet connections
We ensure that your control surface, whether it's a physical switcher or other peripherals, is fully functional and ready to be integrated back into your production environment.
Authorized Parts and Service:
As the exclusive authorized service and parts center for NewTek and Vizrt in Canada, we guarantee that all repairs are performed using genuine parts sourced directly from the manufacturers. This ensures your system will operate as originally intended, preserving its longevity and performance.
Certified Technicians:
Our team consists of multiple certified technicians who are skilled in working with a range of NewTek and Vizrt products. Whether it’s fixing a hardware issue, conducting software updates, or performing firmware upgrades, our technicians are capable of restoring the full functionality of your equipment. We stay up to date with the latest repair techniques, ensuring your equipment receives top-tier service.
Why Choose Aries Pro Solutions - Videolink?
- Exclusive Authorized Repair Center: As the only authorized parts and repair center for NewTek and Vizrt in Canada, we provide unmatched service.
- Expert Technicians: Our certified technicians are highly experienced and specialized in NewTek and Vizrt products.
- Full Service: We handle both hardware repairs and software/firmware updates for TriCaster, 3Play, and more.
- Wide Range of Supported Models: From the TriCaster TC1 to 3Play Mini and everything in between, we support a broad spectrum of NewTek and Vizrt systems.
- Quality Repairs: Using only genuine parts and providing high-quality service ensures that your equipment is returned in optimal condition.
At Aries Pro Solutions - Videolink, we understand the importance of reliable, high-performance equipment for live production and broadcast. Whether you are working with a TriCaster for an upcoming live event or maintaining a 3Play system for your sports broadcast, we are here to ensure that your gear is in the best hands possible. We are committed to providing fast, professional, and expert repairs, helping you keep your productions running smoothly.
For more information or to schedule a repair, contact us today, and let us be your trusted partner for all NewTek and Vizrt equipment repairs.