TriCaster & 3Play Repair Service Centre
Aries Pro Solutions / Videolink is Canada’s only authorized repair and parts centre for NewTek and Vizrt products. We provide expert repairs for both current and legacy systems, including:
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TriCaster live production systems
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3Play replay systems
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A full range of NewTek and Vizrt equipment
Why Choose Us?
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Exclusive Authorized Centre: The only certified NewTek and Vizrt repair facility in Canada
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Certified Technicians: Our team is factory-trained to perform both hardware and software repairs
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Genuine Parts: All repairs use original components from NewTek and Vizrt
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Comprehensive Services: We handle everything from diagnostics and repairs to firmware and software updates
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Minimal Downtime: Fast turnaround to keep your production workflow uninterrupted
TriCaster Systems We Repair:
We support a wide range of TriCaster models, including:
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TC1, TC2 Elite
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TC410, TC410P
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TC455, TC460
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TC8000, TC855, TC860
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TriCaster Mini Series: Mini 4K, Mini X, Mini Go
3Play Replay Systems We Repair:
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3Play Mini
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3Play 425
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3Play 4800
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3Play 3P1
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3Play 3P2
Control Surface Repairs:
We also repair TriCaster control surfaces, including:
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Mainboards
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Power supplies
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Ethernet connections
Whether it's a physical switcher or peripheral device, we ensure your control interface is fully functional and production-ready.
Expert, Certified Service You Can Trust
At Aries Pro Solutions / Videolink, our certified technicians are equipped to handle everything from component-level hardware repairs to the latest software and firmware updates. We are committed to restoring your systems to peak performance using only genuine parts and up-to-date techniques.
Get Back to Production—Fast
We understand the demands of live production and broadcast. Whether you’re preparing for a major event or troubleshooting mid-season equipment issues, our team ensures your systems are in the best hands.
Let Aries Pro Solutions / Videolink be your trusted service partner for all NewTek and Vizrt equipment needs.