Vizrt - Viz CaptureCast Spaces Max Maintenance & Support
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Trusted by broadcasters, venues, and production teams across Canada.
SKU: CC-SMMAS
MPN: SUP-000000010
Viz CaptureCast Spaces Max Maintenance and Support - Additional Software Maintenance and 24/7 Support - for CaptureCast systems
The Vizrt - Viz CaptureCast Spaces Max Maintenance & Support (CC-SMMAS) plan is a comprehensive service solution tailored for organizations relying on Viz CaptureCast for lecture capture, event streaming, and hybrid content production. This service package ensures your system remains up-to-date, secure, and fully optimized through regular software updates, proactive monitoring, and expert-level technical support. With priority response times and dedicated customer assistance, CaptureCast users can focus on delivering high-quality video content while Vizrt handles the technical backbone.
The Key Features of the Vizrt - Viz CaptureCast Spaces Max Maintenance & Support (CC-SMMAS):
- 24/7 priority technical support from Vizrt specialists
- Access to the latest CaptureCast software updates and patches
- Proactive monitoring and issue resolution assistance
- Dedicated customer service and account management
- Fast-tracked bug fixes and system health diagnostics
- Optimized performance through ongoing software enhancements
The Detailed Specifications for the Vizrt - Viz CaptureCast Spaces Max Maintenance & Support (CC-SMMAS):
- Product Code: CC-SMMAS
- Service Type: Annual Maintenance & Support Plan
- Coverage: Viz CaptureCast Spaces Max Tier Systems
- Support Availability: 24/7 via phone, email, and web portal
- Update Frequency: Quarterly feature updates + security patches
- Response Time: Priority support with expedited SLA
- Eligibility: Valid for licensed Viz CaptureCast Max environments
- Contract Term: 12 months from activation date
